Duo Store (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, and products.
1. Information We Collect
We collect the following types of information:
a. Personal Information
Name
Contact details (email address, phone number, postal address)
Payment information (e.g., credit/debit card details, billing address)
Account credentials (username, password)
b. Non-Personal Information
Browser type and version
Device type and operating system
IP address and geographical location
Browsing behavior and website usage data
c. Information from Third Parties
We may collect data from third-party services, such as payment processors or social media platforms, when you use these to interact with us.
2. How We Use Your Information
We use your information for the following purposes:
To process transactions and deliver products or services.
To improve and personalize your shopping experience.
To send order updates, promotions, and marketing communications (with your consent).
To analyze website usage and improve our platform.
To ensure the security and integrity of our website and systems.
To comply with legal obligations and resolve disputes.
3. How We Share Your Information
We may share your data with:
Service Providers: Third parties who assist with payment processing, delivery, marketing, and customer support.
Legal Authorities: When required to comply with applicable laws, regulations, or legal processes.
Business Transfers: In case of a merger, acquisition, or sale of assets.
We do not sell or rent your personal information to third parties.
4. Data Retention
We retain your data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enhance user experience.
Track website performance and usage.
Serve targeted advertisements.
You can manage your cookie preferences through your browser settings.
6. Your Rights
Depending on your location, you may have the following rights:
Access to your personal information.
Correction of inaccurate data.
Deletion of your information, subject to legal requirements.
Restriction or objection to processing.
Data portability.
To exercise these rights, contact us at [Insert Contact Email].
7. Security of Your Information
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these sites and encourage you to review their policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective when posted on this page, with the “Effective Date” updated accordingly.