Welcome to Duo Store (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using our platform, you agree to comply with these Terms. If you do not agree, please do not use our services. 1. Definitions "You" or "User" refers to any individual or entity accessing our website or using our services. "Services" refer to all offerings provided by Duo Store, including but not limited to e-commerce, customer support, and digital content. 2. Use of Our Services a. Eligibility You must be at least 18 years old or have parental consent to use our services. By using our platform, you confirm that all information provided is accurate and current. b. Account Responsibility You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately of any unauthorized account access or security breach. 3. Orders and Payments a. Placing Orders All orders are subject to availability. Duo Store reserves the right to cancel or limit quantities of any order at its discretion. b. Pricing and Payment Prices are listed in [Insert Currency] and are subject to change without notice. Payment methods include [List Accepted Payment Methods]. c. Order Confirmation A confirmation email will be sent once your order is successfully placed. Duo Store reserves the right to refuse or cancel orders for any reason, including suspected fraud or misrepresentation. 4. Shipping and Delivery Estimated delivery times are provided during checkout and are subject to change. Duo Store is not responsible for delays caused by shipping carriers or unforeseen circumstances. Ensure that the delivery address provided is accurate. 5. Returns and Refunds a. Eligibility for Returns Products must be returned within [Insert Number] days of delivery in their original condition. Certain items, such as perishable goods or personalized items, may not be eligible for returns. b. Refund Policy Refunds will be processed within [Insert Number] business days upon approval of the return. Shipping fees may not be refundable. For detailed information, please refer to our [Return Policy] page. 6. Intellectual Property All content on Duo Store, including text, graphics, logos, and software, is the property of Duo Store or its licensors. You may not reproduce, distribute, or use any content without prior written permission. 7. User Conduct You agree not to: Use our services for illegal activities. Interfere with or disrupt the operation of our platform. Post or transmit harmful, misleading, or unauthorized content. 8. Limitation of Liability Duo Store is not liable for: Indirect, incidental, or consequential damages. Losses arising from third-party actions or external events. Any unauthorized access to or alteration of your data. 9. Indemnification You agree to indemnify and hold Duo Store harmless from any claims, damages, or expenses arising out of your use of our services or violation of these Terms. 10. Termination Duo Store reserves the right to suspend or terminate your account at any time for violation of these Terms or for any other reason deemed necessary. 11. Governing Law These Terms are governed by the laws of [Insert Jurisdiction]. Any disputes arising from these Terms will be resolved exclusively in the courts of [Insert Location]. 12. Changes to These Terms We may update these Terms periodically. Changes will be effective when posted on this page, with the “Effective Date” updated accordingly.